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Privacy Policy

Last updated: March 17, 2026

This Privacy Policy describes how TimeFlow Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to all visitors and users of our website and services related to time management and productivity courses.

Information We Collect

We collect various types of information to provide and improve our services. When you register for courses, we collect personal details such as your name, email address, phone number, and password. We also gather usage data automatically, including information about how you interact with our website, which courses you access, your learning progress, and device information such as IP address and browser type.

Additionally, we collect information through cookies and similar tracking technologies. This includes data about your browsing habits, preferences, and interactions with our content. If you contact us directly, we may collect the content of your messages and any attachments you provide.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our time management and productivity courses. Your data helps us personalize your learning experience, provide course recommendations, and track your progress through prioritisation frameworks and work-life balance planning modules.

We also use your information to send you course updates, notifications about new productivity content, and educational materials. Your data allows us to respond to your inquiries, provide customer support, and resolve any issues you encounter. We analyze usage patterns to optimize our platform, develop new courses addressing procrastination strategies, and enhance the overall user experience.

Your Rights

You have the right to access, review, and obtain a copy of your personal information at any time. We will provide this data in a portable format upon request. You have the right to correct any inaccurate information and request deletion of your personal data, subject to legal retention requirements.

You can withdraw your consent for specific uses of your data or opt out of marketing communications at any time. We will not use your information for purposes you have not consented to. If you believe we have mishandled your data, you have the right to lodge a complaint with relevant data protection authorities in Malaysia.

Cookies and Tracking

We use cookies to enhance your browsing experience and understand how you interact with our courses. Cookies help us remember your preferences, maintain your session, and provide personalized content recommendations. We use both session-based cookies that expire when you close your browser and persistent cookies that remain for longer periods.

You can control cookie settings through your browser preferences and opt out of certain tracking. However, disabling some cookies may affect the functionality of our platform and your ability to access certain features. We do not sell your data to third parties. We may share information with trusted service providers who assist us in delivering courses and maintaining our platform, all under strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption, secure socket layer (SSL) technology, and regular security audits. Access to your data is restricted to authorized personnel who need it to perform their duties.

While we maintain robust security practices, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and you use our services at your own risk. We recommend using strong passwords, keeping your login credentials confidential, and reporting any suspicious activity immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be posted on this page with an updated “Last updated” date. Your continued use of our services following notification of changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you do not agree with any changes, you may discontinue your use of our services.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: +60 3 2782 4156

Address: Jalan Merdeka 287, Petaling Jaya, 46050, Malaysia

We will respond to your inquiries within a reasonable timeframe and work to resolve any privacy concerns you may have.